We are here to help you

In this section you will find all the information you need to manage your orders and shipments .
If you can't find a solution to your problem, don't hesitate to write an email or contact us via our chat with a simple click.
Our customer service is here to help you and will respond within 24 business hours.

Breakages and errors

If you received a broken item, please contact us via the support button at the bottom right. Simply send us a photo and we will provide a free replacement as soon as possible.

If you have received the wrong item, please contact us via the support button at the bottom right. Our team will trace the error and resolve it promptly.

If you received a missing item, please contact us via the support button at the bottom right. Don't worry, we will solve your problem promptly.

Payments and Invoicing

You can pay by Credit Card, Debit Card, Postepay, PayPal, Bank Transfer, Scalapay in 3 installments, Satispay and many other methods available at checkout.

Paying in installments is quick and easy, with no additional documents required.

Sure! You can purchase both as a private individual and for your company. Simply enter your VAT number and Company name in the checkout field, and we will issue the invoice via SDI within 24 hours.